We understand that this is a stressful and uncertain time for most Australians. While we are all staying in to keep our communities safe and healthy, Blue Badge Insurance is still offering the same helpful service our customers have come to expect from us. To help us help you better, we invite all our policyholders to contact us by email if your enquiry is not urgent.
If you have an urgent enquiry or simply prefer to speak to one of our friendly staff, you can reach us on 1300 304 802.
If you would like to find out how you may be able to save on your existing Blue Badge Insurance car insurance policy, call us for a free car insurance health check. Our Customer Service Consultants can perform a full review of your policy and explore several ways to help you save including adjusting your excess, changing premium payments from annual to monthly, updating your claims history or changing your driving preferences if you no longer use your car for work*.
* Terms and conditions apply. The savings options available depend on various factors associated with your policy, which will be assessed by Blue Badge Insurance staff. Changes from annual to monthly are only possible during your renewal window. Offer may be withdrawn at any time.
We understand the importance of retaining your insurance to protect your car, wheelchair or mobility scooter during this uncertain time. For this reason, we will work one-on-one with our policyholders to provide the support you need if you’re experiencing financial difficulty.
Depending on your circumstances, we can potentially offer you alternative payment options.
If you are experiencing financial difficulty, please contact us on firstname.lastname@example.org.
You can also reach our premium funding partners directly:
- Attvest Finance via email or by phoning 1300 363 590
- Premium Funding via email or by phoning 1800 005 110
Please be aware that there may be some impact to service levels during this period and we appreciate your patience during this time.
Following the government’s increased health warnings regarding COVID-19, we have enacted extra precautionary measures to protect the safety of our staff. We are trying our best to prevent this from impacting the service that you have become accustomed to, but you may experience slight service delays due to reduce staff numbers within our call centres.
Please remember, you can reach our consultants on email@example.com and also through our contact page.
We encourage you to use these digital options where ever possible.
Thank you for your understanding.