Report Illegal Parking

New App to Report Illegal Parking

One of the most common complaints of Disability Parking Permit users is people who use accessible spaces illegally. Too often people think it’s okay to use these spaces if they only plan to park there for a short period of time, not realising the impact and inconvenience this has on people who legitimately need these spaces.

While some permit holders are happy to approach people who use these spaces without a valid permit, many people are frightened to do so following numerous reports of people becoming aggressive and even abusive when confronted.

“While helping my son out of the car, I noticed a car pull into the space next to us without a permit. I know how hard it can be to find a disabled spot so I decided to politely ask the driver whether he had a permit. He immediately started shouting at me, saying I had no right to question him and that I should mind my own business”, said a mother from NSW, who prefers to stay anonymous. “I was really taken aback! I was shocked at how angry he got, it was scary and it really upset my my son. If it hadn’t been for a kind stranger who stepped-in to diffuse the situation, I don’t know how far it would have gone”.

Unfortunately this is an all too common occurrence, with many similar incidences being reported every day.

The other issue is that most councils don’t have the resources to continually monitor their parking facilities for misuse, making the problem all the more frustrating for permit holders.

Disability Parking Permit users may be happy to hear that they can now report parking offenders using Snap Send Solve, a new app that allows you to report a variety of issues, including illegal parking, to the relevant council quickly and easily.

Watch the video below to find out more about the app, then tell us on Facebook whether you think this will help solve the issue of people parking in accessible spaces illegally.


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  1. Val Llewell says:

    I don’t have this app on my phone. However I wanted to report a man who uses a disability permit that is his wife’s to pick his children up from school daily. He came up to speak to me suggesting I park further over in the disable park so he can share it. I explained that would put him on the children walk way his answer that don’t use it much, I asked him about his disability he said to me it is his wife’s permit. He stated he uses it all the time because No One has ever asked to see the name on the permit. How can people get away with this.

    1. Blue Badge Insurance says:

      That is terrible to hear Val, but unfortunately until the authorities crack down on misuse it will continue to happen.

    2. Jeff D says:

      Ha ha funny

    3. Trish says:

      I used snap and send and sold and the council told me it was not their issue and hand balled me to the met link officers at the station.

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  3. I am a paraplegic and have a permit .. Im driving and my wife and I are going out .. on the way I need to stop at the chemist to get some ventolin .. She will run inside .. I have no intentions of getting out of the car .. YET IM PERMITTED TO PARK IN A DISABLED PARKING BAY .. My opinion .. Sheer stupity .. ????? THE LAWS NEED TO BE REVIEWED ..

  4. Joe says:

    I was assaulted, punched to the ground, when I confronted someone who parked in a disabled bay while getting a take away coffee. These people are jerks and likely to become aggressive. It’s best to not confront them and find another way to teach them a lesson.

    1. Blue Badge Insurance says:

      Hi Joe, we are really sorry to hear this happened. There certainly needs to be more law enforcement around this illegal parking.

  5. Lisa says:

    Brilliant idea. I’m a career and forever finding none permit holders in disability bays. I can’t get my client out of the car in a normal Bay so we end up driving round and round… I was just looking for the number to report someone when I saw your article. This guy in in Ute with trailer had pulled a cross 3 disability spaces!

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