People with Invisible Disabilities Face Harassment

Contributed by Anthea Skinner

Have you ever seen someone using an accessible parking space and suspected that they were cheating the system? Did you know that many disabilities are invisible and have no obvious external signs?

We’ve all seen the international symbol for disability printed on every accessible parking space. It’s a little blue stick figure in a wheelchair, showing everyone that a space is reserved for people with disability. The only problem is, not everyone with a disability looks like that stick figure. Very few of us are blue, not all of us use wheelchairs and many of us don’t look disabled at all.

People with invisible disabilities often face harassment and discrimination from people who assume that they are using accessible parking illegally. This harassment can cause serious distress to people living with debilitating illness.

What is an Invisible Disability?

An invisible disability, as the name suggests, is a disability that cannot be easily seen by others. Although they may appear able-bodied at first glance, people with invisible disabilities often live with symptoms like pain, fatigue, balance problems, cognitive or mental dysfunction and vision and hearing impairments. Some invisible disabilities fluctuate, meaning that someone may be able to walk one day, but require a wheelchair the next. People with invisible disabilities often experience discrimination from both able bodied people, who may not believe that they are disabled, and from other disabled people who may envy their ability to “pass” as able bodied.

People with invisible disabilities can require Disability Parking Permits for many reasons. Accessible spaces are located close facilities, this allows shortened walking times and access to hired mobility scooters and wheelchairs. It avoids exposure to heat, cold and exhaust fumes and allows people to use their limited energy on their chosen activity, not on getting to and from the car. The close proximity of accessible parking also limits exposure to hazards such as traffic and uneven footpaths. Accessible parking spaces are also wider than average, allowing extra room for people with limited or unpredictable movement, or who need assistance to get in and out of the car.

Discrimination and Abuse

Sadly, people with invisible disabilities often face harassment from people who assume that they are cheating the system. In January this year, Tasmanian Steven Maksimovic reported being harassed six times over a three-month period for using his Disability Parking Permit in and around Hobart. Some of these confrontations caused distress to Maksimovic’s six-year-old son who witnessed the events.

In November last year Victorian woman Justine Van Den Borne, who lives with Multiple Sclerosis (MS) caused a storm on social media defending her right to a use accessible parking after she found a nasty note taped to her wind screen saying “Did you forget your wheelchair???” Justine responded to the anonymous note on Facebook, saying “On the day you saw me I was having a good day. I was walking with my daughter unaided having a nice day. Thank you for ruining that. You made me feel like people were looking at me, the exact way I feel when I can’t walk properly. I am sick of people like yourself abusing me on my good days for using a facility I am entitled to.”

Although these are extreme examples, people with invisible disabilities often face more subtle forms of discrimination when parking. These might include being stared at, or hearing people make rude comments about them under their breath. Discrimination can have very real effects on the lives of people with invisible disabilities, making them feel self conscious, unsafe or guilty for using the facilities that they are entitled to. These feelings can in turn lead to an unwillingness to go out, increased social isolation, anxiety and depression.

The Blue Badge Insurance Guide to Common Invisible Disabilities

There are literally thousands of conditions that may cause invisible disabilities. Here are just a few:

  • Back Injuries,
  • Brain Injuries,
  • Chronic Illnesses,
  • Heart Conditions,
  • Muscular Disorders,
  • Neurological Disorders,
  • Seizure Disorders,
  • Recent Surgery.

Who Can Park in an Accessible Space?

Australia has strict regulations outlining who can hold a Disability Parking Permit. Permit holders have all completed detailed forms that have been authorised by their doctors and approved by their local council. Displaying a Disability Parking Permit is proof that a person is eligible to use an accessible space, no matter what they look like.

People without disabilities are also legally allowed to park in accessible parking spaces if they are stopping to pick up someone who has a disability. In this case, they must display the Disability Parking Permit of the person with a disability. Remember, not everyone who is eligible to use accessible parking is obviously disabled. Anyone displaying a permit has already proven their eligibility and demanding further proof is harassment.

Staying Safe while Parking with an Invisible Disability

Do you have an invisible disability? Have you ever been harassed or felt unsafe while parking? There are a few things you can do to protect yourself.

If someone confronts you, do not engage or argue with them. You do not have to tell them anything about your disability; that is private information between you and your doctor. You may wish to make a short comment like “I have a legal permit”.

If you are followed or harassed, make your way inside to the nearest building. Explain your situation to a staff member and, if necessary, ask them to call security or the police. If someone leaves a nasty note on your car, be sure to take a photo of it to provide proof of what happened.

Finally, if you repeatedly face problems in a specific area, you may like to raise awareness of the issue by contacting your local newspaper. Many people misguidedly think they are helping disabled people by calling out parking “cheats” and may reconsider their actions once they realise that invisible disabilities exist.

Are you a person with an invisible disability? Share your accessible parking story with the Blue Badge Insurance.




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  1. Kelly says:

    You keep leaving mental illnesses out of your articles.

    1. Karen says:

      Because you can’t get the permit with one. I know I tried when my Autistic daughter was young and would walk into traffic.

    2. Michelle says:

      Mental dysfunction is in the story.

  2. Cathy says:

    I have Psoriatic Arthritis, Osteoarthritis and have had lumbar spine double fusion. I am always in pain, I have a Disabled Parking Permit. Some days I can walk reasonably well, without a limp. Others it’s very obvious. I’m also in my early 40s. I have been abused, glared at, laughed at, had people make rude gestures at me. One time I even had a parking inspector watch me get out of my car, hurry over to check my permit, then follow me for some time through the shopping centre! I am ALWAYS anxious when I park on my own, and find myself limping more than I need to, to try and justify my right to use these spaces. I hate it.

  3. Brent Parsons says:

    My wife is totally blind, has two very bad hips, suffers from ulcerative cholitis, meaning she may need to use the toilet somewhere at any time. All verified by her qualified GP and ophthalmologist. And the Acrod board still turned her down for a card

  4. Maverick Hutchinson says:

    I have multiple medical issue spinal and cervical neck , arthritis in my spine ,hips and both arm and leg joints in the warmer weather the Chronic pain isn’t felt as severely as the cooler months .
    I have a Carer / my husband whom drives 95% of the time , he has a leg and back injury also , because we own a sporty car Allan is abused first as he gets out of the car on a good day he doesn’t limp , to get my Wheelchair or Walking aid Rollator for me , l also suffer from Major Depression anxiety and PTSD .
    On several occasions se either individual abuse our verbal assailants , once when l used crutches l got so distressed and angry ( l was having a exceptionally painful day and was angry as a result ) l took swings to hit this horrible person whom was being quite rude and abusive Grrrrrr
    No l wasn’t very pleased at myself afterwards for reacting in such a manner totally ruined my day well actually l felt stupid and worthless for quite a few weeks , fortunately l have both a pschologist and psychiatrist whom have advised strategies in dealing with such horrid folk without verbally abusing them or violence .
    Although whenever l / we park in a designated Disability Parking – at least 4-5 i morons will obviously check if we have a permit .
    I was thinking of making my own sign
    ” Yes we have a permit and a disability !
    What’s yours .. being a asshole ? ✨

    1. Jeff Anderson says:

      I myself get this abuse as I have a large lifted 4×4. Its easier for me to get in and out of it. I dread the time’s I have to go out with other people with normal cars as it’s a struggle for me to get out of them.

  5. Elaine Roycroft says:

    I have been diagnosed with fibromyalgia, I also have cysts in the bone knee from arthritis also in the neck , most days I have pain good days are just aches. And stiffness. I can’t walk far or stand to long also sitting to long causes back spasms. I use a stick for balance and the fact my knee or ankle can give way at any time.
    I won’t even go for a permit as people don’t see me at my worst and on reasonable days think I’m putting it on. Centrelink still want me working full time but when I get an interview people see the stick and that’s it. Plus I’m nearly 60. I have enough to deal with without there misguided single minded judgements.

    1. Blue Badge Insurance says:

      Thanks for sharing your story Elaine. We agree when you say we can do without people’s judgements!

  6. Em says:

    Old ladies are the worst!

    I look like a normal, young woman, though I have very little sensation in my body thanks to CNS lesions. I’m basically piloting a meat puppet that can’t tell when it needs to toilet itself.

    I had one old lady harangue me in a medical centre carpark at 7:30 am. She’s asking to look at my permit & giving me a lecture. Even when she realised I was wrong she told me I was displaying it incorrectly (I wasn’t) so she was right to tell me off. Ugh. Take the cape off Mavis, you ain’t the hero we need.

    I’ve been confronted by little old ladies exclusively at least 4 times already in 6 months. At the time my illness was so overwhelming to me that I didn’t have the strength to explain & I didn’t understand it myself anyway.

    1. Blue Badge says:

      We’re sorry to hear about this Em, it must be very hard. Lets hope we can help educate people with campaigns like this.

  7. Grrr, A blog is had by me personally on my website and it sucks.
    I actually
    removed it, but may have to bring it back again. I was given by you inspiration!
    Continue writing!

  8. Dawn dickson says:

    I am sick of people looking at me getting out of car when parked in a disabled space with a blue badge showing in my car I have osteo arthritis and it is only going to get worse not better so I need my badge

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